Feb 12
Vulnerable Customers A Critical Gap in Compliance Processes
Our recent research has uncovered a concerning trend: fewer than 1%Â of customers are being identified as vulnerable
Feb 6
How Automotive Dealerships Can Leverage Software to Identify and Support Vulnerable Customers
For many automotive dealerships, managing compliance and tracking customer vulnerability can be complex.
Jan 20
FCA Consumer Duty vs Vulnerable Customer Care: Understanding the Overlap
The FCA’s Consumer Duty  and Vulnerable Customer Care  frameworks share a common goal: ensuring fair treatment and positive outcomes...
